UAG Surface - Screen goes black when after restart

Creation date: 1/5/2022 11:06 AM    Updated: 1/5/2022 11:06 AM   black black screen display off restart screen surface uag

If this happens to UAG Surface machine, try this:

  1. Press and hold Volume Up (on the left side) and the Power button at the same time for at least 15 seconds. This will restart the Surface in bios mode.
  2. Select the option to exit from bios mode (or to restart the Surface). These options may vary depending on the CPU.

 

Source: https://thecellguide.com/what-to-do-if-your-microsoft-surface-pro-wont-turn-on-or-has-a-black-screen-of-death-4821

General category for incoming Systems tickets.